Most employers spend only 30-60 seconds reviewing resumes! In order to stand out, tailor your resume and cover letter to each position. Together these documents serve as a marketing tool to highlight your qualifications for the position and get you an interview. Use the guides and tips on this page to craft resumes and cover letters worthy of earning you that interview.
Cover letters
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Overview
The goal of your cover letter is to highlight relevant skills and experience through examples. It should also:
- show the employer you understand the organization
- demonstrate your writing and communication style
- show your passion for the work, the position, and the employer
Components
1. Introduction and “Roadmap” Statement
The Introduction:
- Where did you see or hear about the job? (IF it adds value)
- Website, referral to job by employee, LinkedIn, etc.
- If possible, include a “connection” to the organization
The “Roadmap” Statement:
- The top 2-4 qualities you offer to the organization and a statement of confidence about your ability to use those qualities to excel in the position
- Choose based on top qualities the employer seeks that you know you possess
Example: “Because of my excellent management skills, intercultural competencies and passion for your organization’s mission, I would be an excellent candidate for this position.”
2. Body Paragraphs (Proof Statements)
- Follow the order listed in your Roadmap Statement
- Make connections for the employer between your skills and the needs of their organization
- Use specific examples, tell a brief STAR story
- What can you do for them?
- What do you bring that they need?
3. Conclusion
Begin by generally restating your Roadmap statement:
- “Given how strongly my skills match (potentially reiterate most important skills for position) your organization’s needs, plus my passion for your mission, I believe I am an excellent candidate for the Business Manager position.”
This is the place to mention:
- Contact information
- Finally conclude with “Thank you for your consideration, and I look forward to hearing from you” or something similar
- Possible next steps
Content
For your cover letter to stand out, it should be based on the job description and show how your skills and experience match those of the hiring organization.
To inspire your writing think about:
- What is it about the position that excites me?
- What are the unique strengths I would bring to the position?
- What have I done that demonstrates my ability to do the job? Tell a brief STAR story
- In what ways are the organization’s goals/missions consistent with my own?
- Use this as a chance to show you have done your research on the organization
Resources and examples
Cover letter writing resources
Madison Writing Assistance – Free resume and cover letter assistance
Online cover letter writing resources
Resources to help you nail your next cover letter – from The Muse
Cover letter writing resources – from The Balance Careers
Examples
The only cover letter guide you’ll need in 2021 (+successful examples) – from LinkedIn
Top cover letter examples in 2021 (for all professions) – from Novoresume
Cover letter examples for all job applications in 2021 – from ResumeGenius
The best cover letter examples for every type of job seeker – from The Muse
Resumes
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General rules
- Prioritize your content so that the most important and relevant experience is listed first.
- In general one page is the rule but if you have extensive experience or education, going to two pages is acceptable.
- How far back? We often get this question. In general, employers want to see about 7-10 years back, but you could use older experience if it is relevant to the job.
- Education can be listed at the beginning or after experience, depending on how long ago you obtained your education and how relevant it is to the job.
- Be consistent about how you list dates, use bullet points, title sections, and use indentation.
- Make sure your resume is easy to read by using a font style such as Times New Roman, Calibri or Arial and a font size that is easy on the eyes. In most cases, 10- 12-point fonts are best (except for headers which can be 14-16 point). Your content should not be too dense, you want the resume to have some “white space” for readability. Using bold font is fine as long as you don’t overdo it. Avoid underlining.
- Avoid mistakes with grammar and spelling. Mistakes are often interpreted as lack of attention to detail. If in doubt, look it up.
- Proofread! Get a few other people to read your entire resume and cover letter looking for spelling, grammar, spacing, or other mistakes. Then, proofread again. And one more time for good measure.
- When submitting online, your resume and cover letter should be sent as a PDF using a meaningful file name such as, BadgerBuckingham.doc
- Always include a cover letter with your resume.
Sections
- Contact information – name, phone number, email address. It may also include your LinkedIn, blog, and/or online portfolio
- Summary or Highlights of qualifications – highlights specific skills or knowledge the employer is seeking
- Experience – Employer name and location, your job, dates worked there (it is acceptable to list years vs month and year). Note, if you want to highlight your role at the company, list that before the company. But be consistent throughout your resume. Under each experience, list 2-5 bullet points that describe your accomplishments or skills. Include relevant volunteer experience.
- Education – List college/university name, location, degree earned, major, and/or program. Including dates is optional. If you didn’t complete a degree at an institution, list the number of credits earned.
- Other sections – This varies depending on your experience or the job. Examples are, Technical Skills, Community Involvement, Professional Memberships, etc.
- What not to include – Personal information (height, weight, DOB, gender, race, social security number, religious affiliation.
Bullet points
To list your skills and experience, use bullet points rather than paragraphs.
Writing effective bullet points
- Use keywords throughout as many employers now use applicant tracking systems (ATS)
- Use power verbs
- Go beyond listing your “duties”
- Think about:
- Who did your job help?
- What were the results of your job?
- When did this task happen? Daily? Weekly? Etc
- Where did you do your work? Did you have to travel? Interact with people outside your organization?
- Why did you do this and How did your work help or benefit the organization?
- Quantify and qualify your experience.
- Consider creating a master resume of bullet points you can pull from as you tailor your resume to each job. You can add any new skills, tasks, and accomplishments to the master document as your progress through your career.
Resources and examples
Resume writing resources
Madison Writing Assistance – Free resume and cover letter assistance South Central Wisconsin Job Center – Free resume reviews
Online resume websites
Blue Sky Resumes – Free information and samples. You can also pay a resume writer, but this tends to be expensive. Use this site to learn how to do it yourself. Before and after examples.
The Balance Careers – Resume formats with examples and tips.
WorkItDaily – Free resume and cover letter guides
The Muse – Free job search articles, including resume information
Examples
Best resume examples listed by type and job – The Balance Careers
Resume examples for every job title – myPerfectresume
Power verbs
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Power verbs
Planning
Example: Developed & implemented a training program that resulted in a 45% increase in employee satisfaction
Administered Anticipated Commissioned Determined Developed Devised Evaluated |
Forecasted Formulated Identified Observed Planned Prepared Prioritized |
Researched Reserved Revised Strategize Studied Tailored |
Organizing
Example: Coordinated weekly office schedules for 8 employees
Acquired Activated Adjusted Allocated Altered Appointed Arranged Assembled Assessed Assigned Authorized Cataloged Centralized Charted Classified Collected Committed Confirmed |
Contracted Coordinated Customized Delegated Designated Designed Dispatched Established Facilitated Housed Implemented Incorporated Instituted Issued Linked Logged Mapped out Neatened |
Obtained Ordered Organized Procured Programmed Recruited Rectified Retrieved Routed Scheduled Secured Selected Simplified Sought Straightened Suggested Tracked |
Executing
Example: Handled 20-35+ customer calls per shift regarding coverage changes, renewal rates and billing procedures
Acted Administered Carried out Collected Completed Conducted Displayed Distributed Entered Exercised |
Forwarded Handled Input Installed Labored Merchandised Operated Performed Processed Produced |
Proofed Prospected Proved Shipped Sold Stocked Transacted |
Supervising
Example: Developed and supervised the implementation of new computer filing system that reduced paper use by 35%
Adjusted Analyzed Apportioned Assessed Certified Compared Controlled Corrected Correlated Developed Discovered Established Examined Explored |
Graded Indexed Inspected Judged Licensed Maintained Measured Modified Monitored Officiated Overhauled Oversaw Policed Prohibited |
Refined Regulated Reviewed Revised Screened Scrutinized Set Supervised Supplied Tightened Traced Updated |
Leading
Example: Trained 20+ new employees on customer service policies over a 2-year period
Accelerated Assumed Caused Chaired Changed Conducted Directed Disproved Elected Employed Empowered Encouraged Enlisted |
Envisioned Fostered Founded Guided Hired Influenced Initiated Inspired Involved Led Managed Mentored Motivated |
Originated Pioneered Promoted Raised Recognized for Set goals Spearheaded Stimulated Strengthened Supervised Trained Transformed Visualized |
Getting results
Example: Increased student participation by 25% over a 6-month period
Accomplished Achieved Added Advanced Attained Augmented Boosted Built Combined Completed Consolidated Constructed Contributed Delivered Demonstrated Diminished Earned Eclipsed Eliminated Enjoyed Enlarged |
Enlisted Ensured Excelled Expanded Expedited Extended Finalized Fulfilled Gained Generated Grew Guaranteed Hastened Heightened Improved Increased Innovated Integrated Introduced Invented Joined |
Launched Lightened Minimized Modernized Obtained Opened Orchestrated Overcame Prevailed Produced Qualified Realized Received Reduced (losses) Rejuvenated Renovated Restored Targeted Uncovered |
Problem Solving
Example: Streamlined ordering using computer technology, decreasing wait time from six to two days
Alleviated Analyzed Brainstormed Collaborated Conceived Conceptualized Created Debugged Decided Deciphered |
Detected Diagnosed Engineered Foresaw Formulated Found Investigated Recommended Remedied Remodeled |
Repaired Revamped Revitalized Revived Satisfied Solved Synthesized Theorized |
Quantitative
Example: Converted files from COBAL to JAVA in order to increase compatibility with current systems
Accounted for Appraised Approximated Audited Balanced Budgeted Calculated Checked Compiled Compounded Computed Conserved Converted |
Counted Dispensed Dispersed Earned Enumerated Estimated Figured Financed Grossed Increased Inventoried Maximized Multiplied |
Netted Profited Projected Purchased Quantified Rated Reconciled Recorded Reduced Tabulated Totaled |
Communicating
Example: Presented to groups of 30+ transfer students on a weekly basis concerning university policies and procedures
Acted Adapted Addressed Admitted Allowed Amended Arbitrated Argued Ascertained Attested Briefed Clarified Cleared up Closed Communicated Composed Concluded Consented Consulted Convinced Corresponded Critiqued Dedicated Solicited Specified Spoke Submitted Substantiated Suggested Summarized |
Defined Deliberated Demonstrated Drafted Dramatized Edited Educated Elicited Explained Extracted Fabricated Fashioned Greeted Highlighted Illustrated Improvised Indicated Inferred Informed Instructed Interpreted Interviewed Justified Supplemented Supported Surveyed Synthesized Systematized Taught Tested |
Lectured Marketed Mediated Moderated Negotiated Perceived Persuaded Presented Publicized Queried Questioned Referred Reinforced Related Rendered Reported Represented Revealed Sanctioned Settled Shaped Smoothed Sold Translated Transmitted Verified Welcomed Wrote |
Helping
Example: Provided academic support for 30+ at-risk primary school students through a comprehensive after-school program
Accommodated Advised Aided Alleviated Assisted Assured Bolstered Coached Continued Cooperated Counseled Dealt |
Eased Elevated Enabled Endorsed Enhanced Enriched Familiarized Helped Interceded Mobilized Modeled Polished |
Prescribed Protected Provided Rehabilitated Relieved Rescued Returned Saved Served Sustained Tutored Validated |
Printable version of Power Verbs
Please contact our office if you are not able to access the printable version. We would be happy to send it to you.
Top 7 tips
- Tailor both your resume and cover letter to EACH job you apply for; lead with your top skills and qualifications as they relate to the position
- Underline the verbs in each job posting to identify key skills
- Make your resume and cover letter as concise and appealing to read as possible
- Edit and proofread ruthlessly to ensure there are no mistakes (typos, misspellings, factual errors)
- Enlist trusted readers to review your documents
- Avoid clichés in your cover letter (e.g. …make me an outstanding candidate)
- Watch our brief webinar on Mastering Applications
Resume vs. Curriculum Vitae (CV)
A Curriculum Vitae (CV) is Latin for “course of life” and is a full history of your academic credentials. The length of a CV is variable and it typically includes experience, credentials, presentations, and publications. The CV highlights academic accomplishments. Use a CV if you are seeking fellowships, grants, postdoctoral, positions, and teaching/research positions in higher education.
Resumes present a concise overview of your skills and qualifications for a specific position. Resumes are generally 1-2 pages in length. A resume emphasizes skills and should be used when applying for positions in industry, nonprofit, and public sector. Most non-teaching and non-research university positions require a resume.
CV to Resume resources
Academic CVs to industry resume – from University of Colorado Boulder
Converting your CV to a resume – from Columbia University
Incorporating identity into your resume
Incorporating Identity into Your Resume
Listing any identity-based campus involvement or professional experience on a resume, cover letter, LinkedIn profile, or in an interview depends on your decision to disclose information to an employer about your identity (race, culture, gender identity, sexual orientation, religion, Veteran status, ability, International student, political view, age and other intersections of identity). There is no right or wrong to the disclosure process. The choice of communicating pieces of your identity in application materials, during interviews, on social media, or on the job is entirely yours and completely valid whether you do or not.
Ultimately, the decision to disclose your identity’s intersections on your resume or other job application materials is a personal one. We encourage you to be your authentic self in your professional brand and the job search process. We also encourage you to research an organization’s mission and values prior to applying. Ideally, you will find a workplace that will value your authentic self, but unfortunately, that is not always the case. It is important to consider your personal comfort and weigh the risks and benefits that matter to you the most when making decisions about what to include on your resume. Be sure to leverage resources in your community, Career Design, or wherever you feel the most supported by peers, staff, and/or faculty to talk through this decision.
As this table demonstrates, you have options in your choice of job titles/headers to match your chosen level of identity-based disclosure:
Comfortable Disclosing | Not Comfortable Disclosing |
Black Law Students Association, Vice President | Diversity Law Organization, Vice President |
Reach (OUT) LGBTQA+ Career Conference, Student Speaker | Career Conference, Student Speaker |
Disability Mentoring Day, Volunteer | Accessible Mentorship Program, Volunteer |
Also, remember: bullet points describing your engagements, skills, and accomplishments say more than titles in showing your strengths, so explain and quantify your activities whenever possible to highlight your prior contributions and what you can bring to your prospective employer!